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At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s. A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-/

Customer Business Lead, Sam's Club

Work Location: Rogers

Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.

Want to make an impact?

The Customer Business Lead, Sam’s Club, will make a meaningful impact on Ferrara’s growth by leading the strategy, planning, and execution of the Sam’s Club Confections business. This role is responsible for building strong customer partnerships, identifying opportunities to accelerate growth, and delivering profitable, sustainable results through strategic customer engagement, disciplined execution, and strong cross-functional collaboration.

Serving as a key connection point between Ferrara and Sam’s Club, this individual will help shape customer plans, influence business-driving initiatives, mitigate risks, and ensure executional excellence across the business. The Customer Business Lead will partner closely with internal teams and external stakeholders to unlock growth opportunities, strengthen Ferrara’s position with Sam’s Club, and drive results in a dynamic, fast-paced retail environment.

Ways you will make a difference

Serve as the primary business manager of the Sam’s Club Confections business, accountable for delivering annual sales, profitability, and strategic growth objectives while effectively managing trade investments
Develop and execute strategies aligned to Ferrara and customer priorities to drive profitable, sustainable growth
Lead annual business planning, forecasting, innovation commercialization, and promotional strategy for the Sam’s Club business
Build and maintain strong customer relationships, positioning Ferrara as a trusted strategic partner with Sam’s Club
Identify business opportunities, risks, and market trends and proactively develop plans to maximize performance
Influence and align cross-functional partners including Category Management, Sales Strategy, Finance, Supply Chain, Marketing, and Retail to deliver business objectives and best-in-class execution
Own key business processes including line reviews, feature submissions, item setup, forecasting, innovation launches, supply alignment and ecommerce initiatives
Leverage customer, category, consumption, and syndicated data to identify insights, shape strategies, and develop fact-based recommendations
Lead preparation and execution of customer-facing presentations including Joint Business Planning (JBP), Quarterly Business Reviews (QBRs), innovation sell-ins, and strategic business updates
Champion continuous improvement initiatives that simplify processes, improve execution, and strengthen overall business performance
Demonstrate Ferrara’s core values and commitment to collaboration, accountability, and results
Perform other duties as assigned

Skills that will make you successful

Self-starter with strong ownership mentality, business acumen, and bias for action
Strong strategic, analytical, and problem-solving capabilities with the ability to translate data into actionable recommendations
Exceptional communication, presentation, negotiation, and storytelling skills, with the proven ability to influence decisions and drive alignment across multiple functions and leadership levels internally and externally
Demonstrated ability to prioritize effectively, manage ambiguity, and execute with urgency in a fast-paced environment
Strong leadership presence with the ability to build credibility, drive alignment, and influence decision-making
Strong analytical capabilities with experience leveraging Madrid, Retail Link, and syndicated data (Circana) to drive business decisions
Ability to identify opportunities, anticipate challenges, and proactively develop solutions
High level of professionalism, adaptability, and collaboration
Ability to travel as required; must reside in Northwest Arkansas
Ability to lift up to 40 pounds

Experiences that will support your success

Bachelor’s degree required; MBA or advanced degree preferred
Minimum 5+ years of sales or related experience supporting Sam’s Club (preferred) and/or Walmart
Strong understanding of Sam’s Club merchandising strategies, promotional planning, supply chain, and ecommerce processes
Proven experience managing relationships and delivering business growth in a highly collaborative environment
Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
Experience in Customer/Channel Marketing, Category Management, Sales Strategy, or Sales Operations is a plus
Experience working with McLane and/or Confections categories is preferred

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation

The salary range for this position is $123,668 to $173,135 annually.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.