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For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s®, NERDS®, SweeTARTS®, Laffy Taffy®, and Trolli® to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Sr. Manager - IT Infrastructure Business Partner

Job Location: Chicago

Want to make an impact?

The Sr. Manager, IT Infrastructure Business Partner is responsible to work with business leaders and staff to identify requirements for new technology and partner with them evaluate, select, and write business cases to bring new technologies or changes to existing technology at Ferrara. The role works closely with the Sr. Director of IT Enterprise Infrastructure and the leader of IT Infrastructure Architecture to ensure recommended additions and changes to all IT Technology used at Ferrara meet business needs and align with defined technology architectures. This role will lead associated technology project initiatives and be responsible for ensuring they align with IT Technologies running at Ferrara.

Ways you will make a difference

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Collaborate with business leaders and staff to evaluate needs requiring IT technology and identifying how those needs are best addressed.
Collaborate with the Sr. Director of Enterprise Infrastructure and Sr. Manager of IT Infrastructure Architecture to align new technology requests with the strategic technology roadmap and existing architectural standards.
Manage strategic and tactical vendor relationships and participate in vendor selection efforts.
Communicate clearly with IT Business partners and business representatives from analyst to VP level. Ability to translate business requirements to functional and technical specifications for IT Technologies including cloud computing, enterprise networking, data center infrastructure, and end-point technologies.
Apply comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
Responsible for the analysis of technology performance metrics with the objective of ensuring Ferrara technology functions to meet the objectives of the business.
Build, implementation, testing, and training solutions for IT Technology Infrastructure under multiple deadlines.
Ensure adherence to all company policies and procedures.
Understand and demonstrate the Company’s core values.
Perform other duties as assigned.

Skills that will make you successful

Strong IT technology design and implementation experience in multiple technology disciplines
Excellent communication skills
Strong analytical, problem solving, organizational and planning skills.
Strong people management skills
Experience in writing business requirements, specifications, and as-is/to-be documentation.

Experiences that will support your success

Bachelor's degree in - Engineering, Computer Science, Business or related field or equivalent work experience
Minimum 7 years’ experience in IT Technology disciplines
In-depth experience with at least two technology pillars: enterprise networking, enterprise firewall and VPN technologies, cloud computing, or data center infrastructure, end-user technologies.

Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.