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For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s®, NERDS®, SweeTARTS®, Laffy Taffy®, and Trolli® to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Sr. Manager, Workplace

Job Location: ​Chicago​

Want to make an impact?

The Sr. Manager, Workplace will develop and manage a best-in-class program to enhance our customer and employee experience throughout our growing network of office and manufacturing facilities. The leader will be responsible for the direction, organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.  The leader will be an ambassador for employee engagement and will collaborate with all levels of leadership within the organization. 

This position will be based in Chicago, IL.

Ways you will make a difference

  • Manages and develops direct staff
  • Established standards and procedures of office operation and interaction that deliver high levels of customer service for employees and customers across the network of facilities
  • Initiates, plans, organizes, and promotes company events that foster engagement and align to the Company’s mission and vision.
  • Manage and coordinate vendor relationships related to the day-to-day activities of the office for the following: Building Management, Utilities, Suppliers, Shipping, etc.
  • Maintain appropriate office services
  • Maintain office efficiency by planning and supporting modular planning and layout, samples acquisition office systems, layouts, and equipment procurement
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
  • Maintain a high level of customer satisfaction while ensuring the staff have the resources they need to achieve their goals
  • Create a program that is forward looking to ensure that the needs of our employees are being met proactively
  • Support change management initiatives as a member of the broader HR function
  • Act as an ambassador of the Company’s core values 

Skills that will make you successful

  • Strong vendor management skills
  • Outstanding written and oral communication skills
  • Proven ability to initiate, manage, and implement change in a growing organization
  • Ability to drive change with cross functional team members
  • Resourceful problem solver with high attention to detail and accuracy
  • Team building and performance management

Experiences that will support your success

  • Bachelor’s Degree required 
  • 5+ years of relevant professional experience with corporate facility management
  • Experience in large and/or multi-site facility operations
  • Prior construction and/or facility renovation experience
  • Oversight or lead role in office construction, office relocations, and lease management
  • Prior success in leading high performing teams strongly preferred
  • General operations experience that includes proficiency in vendor management as well as HR, compliance, and security matters.

Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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