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For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s®, NERDS®, SweeTARTS®, Laffy Taffy®, and Trolli® to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Sr Manager Deductions Management

Job Location: ​Chicago​

Want to make an impact?

The Senior Manager – Deductions Management is responsible for leading the Deductions Management team at Ferrara. This role ensures that customer deductions are processed effectively using SAP and trade management tools. The Senior Manager will collaborate with Sales, Finance, Customer Service, and other internal teams to clear deductions in a timely manner, while optimizing tools and processes to drive efficiency.

This position will be the primary stakeholder for the deductions configuration in SAP, High Radius, and trade management tools, partnering closely with the IT team for system improvements and enhancements.

Ways you will make a difference

To perform this job successfully, the Senior Manager – Deductions Management must be able to:

  • Lead Deductions Management Team: Oversee the daily operations, ensuring the team has the necessary resources and support to meet deadlines and deliverables.
  • Cross-Functional Collaboration: Work closely with Sales, Finance, and Customer Service to address deductions, communicate effectively with business partners, and ensure the accuracy of financial records.
  • Project Management: Manage multiple workstreams and projects to ensure the seamless delivery of service across the organization, ensuring business partner satisfaction.
  • Data Analysis and Reporting: Extract and analyze data to develop metrics, and provide reports that aid decision-making and process improvement.
  • Process Optimization: Define, develop, and implement best-in-class processes to drive efficiencies within the deductions process, ensuring smooth operation and reducing risk within the trade management tool.
  • Risk and Opportunity Identification: Proactively identify opportunities or risks within trade management tools to maintain the accuracy of financial records.
  • Training & Development: Facilitate training for the Deductions Management team, Finance, and Sales organizations to ensure they are aware of and proficient in using trade management tools.
  • Dispute Resolution: Escalate and resolve any disputes, challenges, or opportunities that may require Senior Leadership attention.
  • Policy Adherence: Ensure adherence to all company policies, procedures, and the Revenue Recognition Policy.
  • Other Duties as Assigned: Take on additional tasks as required to support the team and organization.

Skills that will make you successful

  • Analytical Problem Solver: Ability to analyze complex issues and implement effective solutions.
  • Effective Communicator: Ability to communicate complex information clearly and effectively across multiple teams.
  • Adaptability: Thrive in a fast-paced, high-pressure environment with changing priorities.
  • Organizational Skills: Strong ability to prioritize tasks and manage multiple projects simultaneously.
  • Attention to Detail: Must be detail-oriented while maintaining the ability to summarize and present findings meaningfully.
  • Diplomacy: Comfortable pushing others and managing challenging situations with diplomacy.
  • Positive Attitude: Demonstrate a proactive, solution-oriented approach with intellectual curiosity and eagerness to learn.
  • Comfort with Ambiguity: Ability to work in an ambiguous environment and navigate uncertainty.

Experiences that will support your success

  • Bachelor's degree in Finance, Accounting, STEM or a similarly analytical major
  • Demonstrated experience in SAP and trade management tools
  • Minimum 7 years of related experience
  • High proficiency in MS Excel and Office Suite

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits https://flimp.live/Ferrara-Benefits-Resource-Center.

Compensation

The salary range for this position is $112,425-157,395 annually.

Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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