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At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s. A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-/

Quality Technician, 3rd Shift

Work Location: Chicago

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Location address: 2945 W 31st St, Chicago, IL 60623

Want to make an impact?

The Quality Technician position exists to review quality and food safety processes and procedures and ensure that the finished product is in compliance with company standard and government regulation. The essence of the role covers not only processes of sampling, swabbing, and product testing, but also development of documentation and techniques which guarantee satisfactory quality of products and services.

Ways you will make a difference

Responsible for daily paperwork (tracking, issuing deviations, filing, etc.)
Assists with setting up and preparing for the Product Evaluation System Meeting (PES), Quality Assurance Review (QAR), reviewing and sampling of product from the facility
Reviews film, cartons, and cases for accuracy from in-coming material shipments and documents findings in system and Excel
Completes verification/calibration of lab equipment; such as: thermometers, moisture analyzer, and package leak detectors.
Collects environmental, validation and allergen swabs as needed
Prepares samples for shipping or courier pick-up
Uses good time management and decision making skills in order to assist key personnel to resolve or minimize out-of-specification conditions and foreign substance contamination of raw materials, in-process, and finished products through observation, identification, notification, documentation, isolation, audit, and disposition
Conducts assists and coordinates data collection for Corporate projects, special projects, trials, or studies as required
Assists in development, implementation and monitoring of ongoing food safety programs
Maintains various Food Safety (Sanitation, Quality, Pest Control, HACCP) data, manuals, documents, and files
Keep yourself and others safe. Understand and follow all safety policies and procedures, which includes following proper Lock Out/Tag Out
Protect the food at all times.
Follow all GMP, Food Safety practices and HACCP procedures. Properly complete all HACCP and quality check documents • Attend all required plant/team meetings and training sessions
Keep your work area in a clean and orderly manner at all times
Live and role model the company’s core values and interact well with others
Ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation
Aid in maintaining and monitoring Hold and Release Program

Skills that will make you successful

2 years of previous experience in a manufacturing setting or a related position in Quality (experienced in food manufacturing industry)
Operational understanding of manufacturing processes
Demonstrated ability to operate lab equipment and machinery
Intermediate computer skills in SAP and Microsoft Office

Experiences that will support your success

High School Diploma or General Equivalency Diploma (GED)
Ability to follow detailed instructions and written procedures
Ability to read, write and understand English
Effective communication, interpersonal, technical, problem solving, organizational and leadership skills
Ability to work in fast paced environment and handle multiple priorities
Collaborate and work in a team environment

What We Offer

At Ferrara, we’re proud to support our employees by providing comprehensive benefits such as health insurance, dental insurance, a 401(k), and paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Candy-2025-OE-QR

Compensation

$27 per hour

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.