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For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s®, NERDS®, SweeTARTS®, Laffy Taffy®, and Trolli® to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Quality Supervisor (Food Industry), 2nd Shift

Job Location: Chicago

31st Street Chicago

Want to make an impact?

Look into this amazing opportunity at our growing facility at 2945 W. 31st Street, Chicago, Illinois!

Supervise, evaluate, and assist subordinates in their daily performance by setting goals and objectives. Provide ongoing feedback and support for a group of technicians and leads covering our operation. Adhere and aid in the development and maintenance of the Good Manufacturing Practices by assisting the departmental supervisors. Work closely with cross-functional departments to ensure compliance to regulatory, customer, third-party and Ferrara’s food safety and quality requirements.

Ways you will make a difference

Accountable for quality and food safety practices during operations.
Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
Manages quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring.
Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations.
Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits.
Co-ordinate the pre-op, post-op and glass/brittle plastic inspections.
Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
As part of the food safety team, maintains the food safety plan and updates SOPs as required.
Ensures training of associates at all levels on quality programs.
Interact with other supervisors/managers within Ferrara to share best practices.
Perform and maintain the environmental monitoring program and product testing program.
Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management.

Experiences that will support your success

Bachelor of Science Degree in Food Science, Microbiology, Chemistry, or other related field preferred
Demonstrated supervisory and team leadership experience
HACCP certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus
Strong communication and interpersonal skills.

Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.