Ferrara, a company related to The Ferrero Group, is an emerging powerhouse in the North American confections and sweet snacking categories. A passionate team of more than 6,000 employees works together to share delight in every bite through leading brands that have shaped the industry for more than 100 years.

Manager, Food Safety

Job Location: ​Chicago​

Want to make an impact?


The purpose of this position is to design, implement and manage the corporate food safety, quality, and regulatory compliance policies for all Ferrara factories. The Food Safety Manager ensures compliance with all applicable local, state, and federal food laws and champions the Ferrara’s food safety and quality process improvement across all manufacturing, co-manufacturing, and warehousing locations.


Ways you will make a difference


▪ Creates and supports Ferrara corporate Quality, Food Safety, and compliance programs, including the review of policies, procedures, and guidance

▪ Ensures implementation of programs, monitors and trend food safety Key Performance Indicators (KPI) for compliance and process effectiveness.

▪ Accountable for all product, raw-materials, packaging food safety risk assessments, change management and trial requests based on established corporate food safety procedure.

▪ Manages the food safety technical and compliance system by creating, maintaining, updating, evaluating, or auditing all programs and policies to ensure compliance with cGMPs, GFSI, FSMA and HACCP standards.

▪ Keep abreast of emerging issues in food safety and communicate adequately to functional and crossfunctional partners.

▪ Develops mitigation strategies for production and environmental risks

 ▪ Serve as point of contact for leading investigations on any major food safety issues, escalating to the food safety leader as necessary.

▪ Works with cross-functional partners to ensure risks are adequately addressed throughout the supply chain.

▪ Supports facility quality and regulatory audits

▪ Oversee the development, implementation, review, and maintenance of the GFSI standard, including food safety fundamentals in accordance with FSMA regulations.

▪ Manages and develops direct staff

▪ Provide adequate support to the factories to foster preventative approach, continuous improvement and facilitate implementation of mitigation strategies.

▪ Lead the monthly connect with all facility quality managers to evaluate and discuss food safety KPI trends, emerging trends in the industry and other food safety updates

▪ Assess all new vendors and suppliers related to food safety services for approvals


Skills that will make you successful


  • In-depth knowledge of GFSI standards
  • Proven food safety and quality technical experience in food manufacturing.
  • Works well with others
  • Gives clear direction
  • Demonstrated analytical, problem solving and decision-making skills
  • Experience with process validation and data analysis
  • Strong organizational skills
  • Strong written and verbal communication skills

Experiences that will support your success



  • Bachelor's degree in food science, microbiology, or other relevant degree and substantial experience in quality and food safety
  • Master’s degree or food safety certification preferred
  • Minimum 7-years’ experience
  • Proficiency in HACCP and FSMA
  • GFSI and PCQI certification preferred
  • Strong knowledge of manufacturing, quality, and sanitation practices 
  • Strong working knowledge of Continuous Process Improvement
  • Proficiency with the Microsoft Office suite
  • Bilingual/Spanish Speaking a plus

Our diverse portfolio of nearly 35 brands includes SweeTARTS®, Trolli®, BRACH'S®, Black Forest® and NERDS®, along with iconic favorites like Lemonhead®, Red Hots® and Now and Later®. Ferrara also manages the Keebler® and Famous Amos® businesses for The Ferrero Group.  Headquartered in Chicago, Ferrara has an operational network of 20 locations in North America that includes manufacturing, distribution and R&D facilities. Learn more at www.ferrarausa.com.


We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.