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For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s®, NERDS®, SweeTARTS®, Laffy Taffy®, and Trolli® to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Deductions Analyst

Job Location: ​Chicago​

Want to make an impact?

The purpose of this position is to address and resolve customer deductions for an assigned portfolio. Additionally, this position is responsible for securing all the documentation required to either clear or refute customer deductions by working with the Sales Organization and the Broker network.

Ways you will make a difference

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

 

  • Assume overall responsibility for an assigned customer Deductions portfolio
  • Generate and review deductions Aged Trial Balance on an on-going basis
  • Identify delinquent items on a timely basis and take corrective actions
  • Obtain supporting documentation for customer deductions and update all relevant fields within SAP
  • Reconcile customer accounts
  • Work with the Trade Spending group as needed
  • Escalate any unresolved deductions to Sales Management
  • Facilitate the flow of items into the deduction resolution tool (High Radius)
  • Manage the clearing of items within the deduction resolution tool
  • Ensures adherence to all company policies and procedures
  • Performs other duties as assigned

Skills that will make you successful

The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

  • Problem Solving - ability to identify and assess problems and implement appropriate solutions.
  • Interpersonal Skills – Ability to calmly listen, assess and clarify problems and respond with options.
  • Team/Independence – Ability to work independently and to work co-operatively with others.
  • Organizational – Ability to plan and prioritize work effectively.
  • Analytical – Ability to accurately compile, calculate and summarize data in such a way that assist in the decision-making process.
  • Verbal/Written Communication – Ability to communicate in a concise detailed manner.

Experiences that will support your success

  • Bachelor's degree, or equivalent experience preferred
  • Minimum 3 years’ experience
  • Proficiency with the Microsoft Office suite
  • SAP and/or High Radius experience is a plus but previous trade management tools preferred

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits https://flimp.live/Ferrara-Benefits-Resource-Center.

Compensation

The salary range for this position is $68,625-96,075 annually.

Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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