Coordinator, Indirect PSC

Work Location: ​Chicago​

Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.

Want to make an impact?

The Indirect Procurement Service Center (PSC) Coordinator is an entry-level role responsible for supporting key transactional procurement activities across the Procure‑to‑Pay (P2P) process in a fast‑paced environment. This role requires foundational procurement experience and the ability to execute tasks with accuracy, responsiveness, and strong customer service. The Coordinator will interact with suppliers, internal stakeholders, and PSC team members to ensure smooth day-to-day operations.

Ways you will make a difference

• Monitor the PSC shared Outlook inboxes by reviewing incoming emails, resolving them as trained, or directing them to the appropriate team members in a timely manner.
• Assist with basic stakeholder support requests and help move each request forward, escalating issues when additional support is needed.
• Support Purchase Requisitions (PRs) creation and Purchase Orders (POs) updates in Ariba as directed by PSC leadership.
• Carry out routine supplier catalog updates by entering new information, checking submitted changes, and ensuring data is accurate.
• Support internal users with Goods Receipt (GR) questions and escalate issues to PSC leadership when needed.
• Help identify and research simple invoice discrepancies in collaboration with Accounts Payable.
• Assist with supplier onboarding tasks such as gathering required documents and submitting requests for master data setup.
• Support procurement projects as assigned by PSC leadership.

Skills that will make you successful

• Strong attention to detail with a commitment to accuracy in transactional work and data‑entry activities.
• Effective organizational and time‑management skills, including the ability to handle multiple tasks, follow structured workflows, and prioritize.
• Service‑oriented mindset, demonstrating patience, professionalism, and a willingness to learn procurement and Procure‑to‑Pay (P2P) processes.
• Clear and concise communication skills, both written and verbal, with the ability to interact professionally with internal stakeholders and suppliers.
• Basic to intermediate Microsoft Excel skills (sorting, filtering, simple formulas), with a willingness to develop more advanced capabilities to support data accuracy, validation, analysis, and reporting; strong proficiency in Microsoft 365 applications.

Experiences that will support your success

• Associate degree required with relevant operational experience considered.
• Bachelor’s degree in business, supply chain, or related field preferred.
• 0-2 years of experience in Procurement, Supply Chain, Shared Services, or Accounts Payable.
• Experience using ERP or procurement systems (SAP S/4HANA, Ariba, etc.) preferred but not required.

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO).  Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation

 The salary range for this role is $61,950 - $86,730 annually.