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For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s®, NERDS®, SweeTARTS®, Laffy Taffy®, and Trolli® to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Broker Manager, C-Store

Job Location: ​Chicago​

Want to make an impact?

The Broker Manager, C-Store oversees the activities of an outsourced broker sales force.  Collaborating with Ferrara customer teams, the Broker Manager, C-Store ensures that short and long-term performance objectives are achieved at all assigned outlets. The Broker Manager, C-Store has responsibility for leading all merchandising and call coverage objectives for all Broker assigned retail outlets within their geographic area.  Ongoing daily activities include providing timely and clear communication of all objectives, product training, analysis and problem solving, conducting store audits and business reviews.  

Ways you will make a difference

Broker Management 

  • Leads, directs, and motivates broker sales force to achieve performance objectives and deliver a positive return on investment
  • Monitors and assesses broker performance to achieve desired results through observation of work, work with’s and analysis of business results
  • Conducts routine market visits and timely audits to assess performance and manage results
  • Develops and communicates action plans with broker complete with clear directives and measurable expectations
  • Provides broker personnel with product and customer knowledge enabling associates to deliver expected results

Planning, Business Analytics, and Problem Solving 

  • Analyzes and continuously assesses progress in meeting goals and adjusts activities as needed
  • Develops customized incentive programming to drive enhanced results
  • Manages expenditure of financial resources in a fiscally responsible manner
  • Assesses coverage plans and frequencies to validate high impact stores 
  • Participates in the development of annual Customer Plans
  • Assesses key item distribution opportunity/omission following POG refresh or revision 
  • Flawless coordination and facilitation of ongoing leadership market visits

Communication

  • Communicates market conditions, retail observations and audit results with Broker Management and Customer Teams in the local market
  • Develops proper relations and rapport with store managers, district managers, store operations personnel and personnel within territory
  • Develops collaborative relationships with customer teams in local market

#LI-Hybrid

Skills that will make you successful

  • Experience with strong examples of ability to lead, motivate, develop and train personnel
  • Change agility, always looking for new and different ways to enhance the model
  • Experience in creating clear, concise and high-quality PowerPoint presentations with ease and efficiency
  • Strong work ethic with sense of urgency, accountability, and initiative
     

Experiences that will support your success

  • Bachelor’s degree in Business, Communications, or related field
  • 2-3 years of retail sales experience 
  • 1-2 years of broker or account management preferred
  • Strong oral and written communication skills
  • Experience with Syndicated/POS data a plus
     

What We Offer

Compensation

Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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