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For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s®, NERDS®, SweeTARTS®, Laffy Taffy®, and Trolli® to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Quality Assurance Manager

Job Location: ​Bellwood​

Want to make an impact?

The Manager, Quality Assurance, provides leadership, direction, and oversight to the plant facility.  This role exists to ensure the plant delivers the required and highest standards of quality and food safety according to Ferrara policies, procedures, and practices and to ensure all measures of Food Safety and Good Manufacturing Practices are in place. The Manager, Quality Assurance will also coordinate the implementation of quality activities on site through deployment of cross-functional methods of work. Monitor the performance of equipment and processes; identify, troubleshoot and resolve recurring problems, either with the quality of the product or the reliability of testing procedures.

Ways you will make a difference

  •  Manages, trains, coaches, and develops direct quality staff
  • Creates and manages QA/Food Safety technical and compliance system to assure food safety by creating, maintaining, updating, evaluating, and auditing all programs and policies. 
  • Ensures implementation and continuity of all key traceability, inspection, program management, vendor management, and microbial program metrics are established and delivered using established metrics and Key Performance Indicators.
  • Manage/lead quality upgrade of facilities to obtain compliance improvement as necessary.
  • Implement Standard Operating Procedures as required 
  • Implement raw material and finished product testing program
  • Develop vendor qualification programs
  • Conduct Food Safety Audits with third party inspectors as well as perform internal quality audits in all facilities and implement correction actions based on audit results
  • Manage lot traceability of raw materials
  • Mitigate risk associated with cross-contamination between production runs

Skills that will make you successful

  • Defining, establishing and providing clear directions and vision to team members
  • Demonstrated analytic, problem solving and decision-making skills
  • Strong written and verbal communication skills

Experiences that will support your success

  •  Bachelor's Degree in Food Science, Microbiology, or other relevant degree and substantial experience in quality and food safety

•    5 plus years of relevant industry experience within food or pharmaceutical industry 
•    Strong computer skills including proficiency with the Microsoft Office suite
•    Team builder with ability to coach, mentor, and develop Supervisors and team members
•    Ability to build strong working partnerships with operations, corporate, and human resources partners
•    HAACP Certification preferred
•    FSSC Lead Auditor training preferred
•    Strong knowledge of manufacturing, sanitation practices, HACCP, FSSC 22000, GMP’s and SSOP’s.  
•    Strong working knowledge of Continuous Process Improvement principles

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation

The salary range for this position is $99,600 to $139,440 annually.

Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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