Ferrara, a company related to The Ferrero Group, is an emerging powerhouse in the North American confections and sweet snacking categories. A passionate team of more than 6,000 employees works together to share delight in every bite through leading brands that have shaped the industry for more than 100 years.

BELLWOOD-Quality Supervisor (Days and Off-Shifts)

Job Location: ​Bellwood​


Want to make an impact?


Supervise, direct, evaluate, and assist subordinates in their daily performance by setting goals and objectives. Provide ongoing feedback and support for a group of technicians and leads covering our operation. Adhere and aid in the development and maintenance of the Good Manufacturing Practices by the assisting the departmental supervisors. Work closely with cross-functional departments to ensure compliance to regulatory, customer, third-party and Ferrara’s food safety and quality requirements.

Ways you will make a difference


• Commands and enforces quality and food safety practices during operations.

• Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.

• Manages quality assurance team by scheduling/approving timecards in kronos, assigning tasks and providing ongoing training/mentoring.

• Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.

• Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations.

• Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits.

• Co-ordinate the pre-op, post-op and glass/brittle plastic inspections.

• Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.

• As part of the food safety team, maintains the food safety plan and updates SOPs as required.

• Ensures training of associates at all levels on quality programs.

• Interact with other supervisors/managers within FCC to share best practices.

• Perform and maintain the environmental monitoring program and product testing program.

• Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management.

Skills that will make you successful


• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred

• Demonstrated Leadership experience

• HACCP certification and GFSI audits experience such as BRC or SQF a plus

• Great communication and interpersonal skills.

Our diverse portfolio of nearly 35 brands includes SweeTARTS®, Trolli®, BRACH'S®, Black Forest® and NERDS®, along with iconic favorites like Lemonhead®, Red Hots® and Now and Later®. Ferrara also manages the Keebler® and Famous Amos® businesses for The Ferrero Group.  Headquartered in Chicago, Ferrara has an operational network of 20 locations in North America that includes manufacturing, distribution and R&D facilities. Learn more at www.ferrarausa.com.


We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.