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At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s. A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

Manager - Sales Operations

Work Location: Bangkok

The ideal location will be Rayong but are open to considering candidates who prefer Bangkok.

Want to make an impact?

We are seeking a highly organized and detail-oriented Sales Operations leader to support our sales operations in the APAC Region. This role is critical in ensuring smooth coordination between our distributor, local sales team, and regional headquarters in Thailand. The ideal candidate will have strong administrative skills, financial acumen, and a proactive mindset to support sales development initiatives.

This position will report to the Regional Sales Director, APAC and be based in Rayong, Thailand.

Ways you will make a difference

Sales Reporting & Analysis

Prepare and submit the Weekly Sales Report using distributor data.
Ensure accurate and timely reporting of key sales metrics, trends, and performance indicators.
Support creation of executive-level presentations using PowerPoint.

Incentive Management

Manage and track sales incentive programs for the distributor’s sales team and the distributor company.
Ensure incentive calculations are accurate and aligned with internal policies.

Supply Chain & Reporting Support

Monitor obsolete product inventory and align monthly with distributor and internal teams.
Track and report on sales forecast accuracy and related supply chain KPIs.
Maintain master data including customer classification, channel mapping, and SKU updates.

Trade Spend & Program Tracking

Maintain the PPF file to monitor trade spend performance.
Track planned vs. actual spend for promotions and programs
Coordinate with the distributor to ensure accurate actualization of trade investments.

Market & Execution Monitoring

Present insights during monthly business reviews.
Monitor My Perfect Store (MPS) execution using image recognition tools.
Grade and report manual execution photos where MPS is not permitted.

Sales Development Support

Identify sales trends and opportunities based on comprehensive reporting tools such as the Sales Performance Dashboard and Nielsen insights.
Support the My Perfect Store (MyPS) program by assisting in the creation of charts, tracking action points, and ensuring timely follow-up and accountability for store-level improvements.
Participate in Joint Business Planning (JBP) and Business Review preparations with retailers by contributing to strategy development and supporting the creation of presentations and data analysis.
Support the planning and execution of trade promotions and channel initiatives.

Skills that will make you successful

Strong attention to detail and organizational skills—essential for managing complex data and multiple stakeholders.
Excellent communication and coordination abilities across cross-functional and cross-country teams.
A proactive, solutions-oriented approach with the ability to identify and implement process improvements.
Agile, critical thinker willing to be accountable for delivering results at pace

Experiences that will support your success

Bachelor's degree required but Master’s degree preferred in Business Administration, Finance, Data Analytics, or a related field (Bachelor’s degree with exceptional experience may be considered).
2+ years of experience in sales operations & administration, finance coordination, or similar roles.
Expert-level proficiency in Microsoft Excel, including advanced functions such as INDEX-MATCH, dynamic arrays, macros, and automation tools.
Experience with Excel-to-PowerPoint automation and a general tech-savvy mindset to streamline reporting and improve processes.
Experience working with distributors or in FMCG is a plus.

What We Offer

At Ferrara, we’re proud to support our employees by providing comprehensive benefits such as health insurance, dental insurance, a 401(k), and paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.